DeskPRO licenses range in price from $195 to $2,495. There is a DeskPRO license for every business size.

All licenses include the following:

• Licenses are perpetual. You can use your software for ever without paying any further fees.
• All licenses include one year of free support. No expensive support contacts required.
• All licenses include 1 full year of free upgrades to our software.
• Unlimited tickets and end-users. None of our licenses restrict your use of DeskPRO.
• You can upgrade to a bigger license at any time without penalty. We do not encourage you into buying a bigger license than you need.

There are two types of license, DeskPRO Enterprise and DeskPRO. The major differences between these two license types are:

• DeskPRO Enterprise source code is visible. You can edit the source code in any way that you choose.
• DeskPRO Enterprise has no limits on the number of troubleshooters, knowledgebase articles, files.

The two license types are further split into two licenses. The only difference with these licenses is the number of technicians (staff) that the licenses support. It is important to understand that you can have unlimited users, the restriction on technicians is the number of staff that would be answering your users' questions.

If you have any further questions about the licensing options, please don't hesitate to contact us either using the quick contact form on the left or via our help desk. We look forward to providing a solution that meets both your needs and budget.

¹ File limits only concern files in the user interface download manager. There is no restriction on the number of attachments in tickets or files in the tech interface.

² The annual charge is for access to upgrades and support after the first year. It is completely optional. You may continue running DeskPRO without upgrading to new versions after your first year access has ended.